Scrum Master

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: The Scrum Master is responsible for enabling Agile teams to deliver business value effectively. This role coaches and supports teams in Agile ways of working, facilitates Scrum ceremonies, removes impediments, and fosters a culture of continuous improvement. The Scrum Master partners closely with Product Owners, Technology teams, and Business stakeholders to drive predictable delivery, collaboration, and high‑quality outcomes. Job Responsibilities: Facilitate Scrum ceremonies including sprint planning, daily stand‑ups, sprint reviews, and retrospectives Coach teams to become high‑performing, self‑organising, and outcome‑focused Support Product Owners with backlog refinement, prioritisation, and release planning Identify and remove impediments that impact team delivery and flow Protect the team from external disruptions and unplanned work Promote transparency on progress, risks, and dependencies across Business, IT, and Operations Foster a continuous improvement mindset through coaching, feedback, and experimentation Encourage strong collaboration across cross‑functional and onshore/offshore teams Skills and Experience Proven experience working as a Scrum Master in an Agile delivery environment Strong facilitation, coaching, and stakeholder engagement skills Ability to work effectively in fast‑changing and complex environments Practical understanding of Agile principles with a hands‑on delivery mindset Experience working with Technology and Business teams Preferred Qualifications: Scrum Master or Agile certification (e.g. PSM, CSM) Background in technology delivery, software development, or digital transformation is an advantage Education/Experience: Bachelor Degree 7-9 years of experience Job Category: Scrum/Coach Posting End Date: 29/09/2026 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers