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Tenet Healthcare

Scrum Master/Leader

Taguig, Metro Manila, PhilippinesFull-timeLeadCompetitiveMay 7, 2026
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Job Description

Work Arrangement:

  • Night shift work schedule

  • Hybrid work setup

Benefits:

  • 15% Night differential

  • 20 Paid Time Off (PTO) per year

  • Annual Appraisal

  • Annual Incentive

  • Hybrid Work Arrangement

  • HMO with FREE dependents

  • Group life insurance

POSITION SUMMARY

Reporting to the Enterprise Data & Analytics Portfolio Manager, the scrum master will guide in Scrum and the organization on how to best utilize Agile/SAFe scrum practices.

  • Optimize your squads to get the most out of self-organization, while filling in the intentional gaps left in the Agile/Scrum frameworks as a Servant-Leader

  • Remove impediments and guide the team to remove project blockers independently

  • Promote a safe environment where issues can be raised, with an emphasis on problem-solving and effective and efficient execution and delivery.

  • Improve transparency and information dissemination through frequent internal and external communication of key metrics such as burn down and velocity.

  • Support product owners, especially on prioritization, escalation and grooming and maintaining the product backlog.

  • Lead product increment planning, scrum of scrum ceremonies and sprint planning in general.

  • Guide your squads toward continuous improvement through leadership, communication, collaboration, commitment, and dedication with some healthy competitiveness

DUTIES AND RESPONSIBILITIES

  • Lead Multiple scrum squads/teams in effectively utilizing the Agile / SAFe methodology and scrum best practices

  • Foster a culture of collaboration, clear communication, transparency and organization and structure for all development team objectives

  • Identify and removes impediments the development teams face, escalate when necessary, manage expectations up and down, encourage constant backlog grooming and provide exceptional metrics and status reporting for leadership

  • Help product owners and development teams exceed customer expectations through planning, deliverable and timeline clarity, managing deadlines and picking up the ball if someone drops it

  • Work with stakeholders / product owners to ensure all user stories are fully vetted and include all necessary requirements and acceptance criteria

  • Work with stakeholders / product owners to effectively prioritize user stories and formally plan sprints, conducts scrum of scrums, product increment planning and other activities required to ensure resources are properly allocated

  • Hold regular sprint reviews, retrospectives and other ceremonies, to demonstrate finished work to stakeholders and to celebrate team achievements

  • Lead and support a culture of continuous process improvement through sprint retrospectives and detailed metrics analysis

KNOWLEDGE SKILLS AND ABILITIES (QUALIFICATIONS)

  • Bachelor's degree in any relevant field

  • 3 or more years of related work experience as a Scrum Master working in Agile Scrum or SAFe environments, plus 5 or more years working as a program or project manager working with traditional waterfall techniques and tools

  • Knowledge and/or experience with widely successful agile techniques and software development best practices, including processes and procedures and technologies in the Analytics & BI spaces

  • Applicable knowledge of and experience utilizing the technologies and tools utilized by Tenet: Service

Now, MS Planner, etc.

  • Previous experience as a patient team lead with excellent coaching and mentoring skills

  • Demonstrated leadership capabilities, including effective negotiation, influencing, conflict resolution, and continuous improvement

  • Outstanding presentation skills with the ability to communicate with a broad set of constituencies, both technical and non-technical, up and down

  • Ability to enthusiastically and effectively prioritize and execute tasks in a high-pressure environment

  • Collaborative, customer-focused and able to create and demonstrate visible value for the organization

  • Out-Spoken, self-starter with experience progressing a portfolio of products, programs, projects, enhancements and supporting BAU/KTLO efforts, with limited direction

Verified Listing

This role has been verified for authenticity, market-rate compensation, and remote eligibility.

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Scrum Master/Leader at Tenet Healthcare | Recruit Myself