Senior IT Technical Business Analyst

We are looking for Senior IT Technical Business Analyst for our client in Edmonton, AB

Job Title: Senior IT Technical Business Analyst

Job Location: Edmonton, AB

Job Type: Contract

Job Overview:

• We are seeking a Senior IT Technical Business Analyst to lead process analysis and modernization initiatives.

• The ideal candidate will assess current-state operations, identify opportunities for digitization and automation, and deliver strategic recommendations to improve efficiency, data quality, and overall performance.

Responsibilities:

• Develop baseline metrics for manual processes including cycle time, effort, volume, error rates, and performance indicators.

• Document clear end-to-end process maps and identify pain points and root causes.

• Identify modernization opportunities across workflow optimization, digitization, automation, and emerging technologies.

• Conduct feasibility assessments and align opportunities with organizational priorities.

• Estimate potential performance improvements such as reduced cycle time, effort, and error rates.

• Prepare executive-level reports, presentations, and phased strategic roadmaps.

• Deliver actionable insights to support modernization and transformation initiatives.

• Validate findings and recommendations with stakeholders.

• Support change management activities to enable adoption of new processes and technologies.

Requirement/Must Have:

• Minimum 5 years of experience in data analysis, reporting, and evaluation planning.

• Minimum 5 years of experience in business process analysis and technology modernization.

• Strong expertise in process mapping, gap analysis, and baseline development.

• Experience with digitization, process automation, and emerging technologies such as AI and robotic process automation.

• Strong understanding of data fundamentals including data collection, integration, and governance.

Should Have:

• Experience developing work plans, roadmaps, and evaluation frameworks.

• Strong communication, facilitation, and presentation skills.

• Experience in end-to-end process and value stream mapping.

• Experience in executive-level reporting and strategic planning.

• Experience working with diverse stakeholder groups.

• Experience with geospatial data and system integration.

Skills:

• Business analysis and process improvement.

• Data analysis and reporting.

• Process mapping and gap analysis.

• Change management and stakeholder engagement.

• Strategic planning and roadmap development.

Qualification And Education:

• Bachelor s degree in Information Technology, Business, or a related field.