Lead Business Analyst & Sales Performance KSSC M/F

General information

Lead Business Analyst & Sales Performance KSSC M/F

General informations

Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics

Job description

Job Title

SALES
Lead Business Analyst & Sales Performance KSSC M/F

Contract Type

PERMANENT

Job Location

East Africa, Rwanda, KIGALI

Working Hours

Full time

Mission Description

SCOPE AND RESPONSIBILITIES
The Lead Business Analyst & Sales Performance plays a critical role in supporting HQ and AGL entities by combining strategic business analysis and commercial performance monitoring.
The role goes beyond pure analysis: it structures insights, drives performance visibility, and supports decision making for HQ, regions and countries.
The position acts as a reference point within the KSSC team for:

• market & corridor analysis

• commercial performance analysis

• dashboards, reporting standards and business reviews
  The role covers all HQ analytical and reporting missions.
  MAIN RESPONSIBILITIES

1. Strategy & Business Analysis

• Lead market, trade and corridor analyses (volumes, trends, competitive landscape)

• Perform customer profiling analyses (profitability, segmentation, behaviors, portfolio structure)

• Analyze internal commercial performance (GM evolution, pipeline health, strike rate)

• Contribute to HQ strategic studies (business cases, opportunity sizing, investment rationales)

• Support country business diagnostics and commercial roadmaps with fact based recommendations

• Ensure consistency and robustness of strategic analyses delivered by the KSSC team

2. Data, CRM & Sales Performance Reporting (BI & Commercial Performance)

• Act as a coordinator to CRM administration and data quality (accounts, pipelines, leads, activities)

• Design and maintain Power BI dashboards and advanced Excel based analysis tools

• Monitor and analyze sales performance by vertical, region and country

• Track trends, gaps and variances versus targets and historical performance

• Produce decision oriented reporting for HQ business reviews and Steering Committees

• Deliver insight sessions to help HQ and countries interpret and act on performance data

3. Leadership & Coordination within KSSC

• Act as a functional lead for complex analyses and transversal topics

• Structure analytical approaches, templates and methodologies within the team

• Review and challenge outputs produced by business analysts

• Coordinate priorities between HQ requests and KSSC delivery capacity

• Contribute to the continuous improvement of KSSC analytical services (content, tools, standards)

Profile

PROFILE REQUIRED
Education
Master's degree in business, engineering, economics, strategy, data or equivalent
Experience
4–6 years in business analysis, commercial performance analysis, strategy, consulting or equivalent roles
Exposure to international or multi country environments is required
Key Skills

• Strong analytical and structuring skills, with ability to move from data to insights

• Excellent command of Excel and Power

Point; strong proficiency in Power BI

• Solid understanding of commercial performance metrics (pipeline, GM, conversion, profitability)

• Ability to manage complex datasets and multiple stakeholders

• Strong synthesis and storytelling skills for executive audiences

• Fluent written and spoken English & French

• Leadership mindset, autonomy, and delivery orientation

• Interest in logistics, transport and African market environments