Digital Product Delivery (Mobile App)

The Role

We're looking for a hands-on Digital Product Delivery Manager to lead the day-to-day delivery of our consumer mobile app across iOS and Android. Working alongside designers, engineers, marketers and operations teams, you'll ship features that delight guests and move the metrics that matter - bookings, engagement, repeat visits.

This is a delivery-focused product role. You'll own the backlog, run the sprints, coordinate releases, and turn the strategy set by digital leadership into shipped features and measurable guest impact.

You'll report to the Head of Digital Product within the Digital & E-commerce team, and work closely with engineering, UX, brand marketing and park operations..

What You'll Do

• Own day-to-day delivery of the mobile app - manage the product backlog, prioritise the roadmap with input from leadership, and keep sprints on track

• Run agile ceremonies - sprint planning, stand-ups, reviews, retros - partnering with engineering leads and the scrum team

• Write clear user stories and acceptance criteria that engineering can build against without ambiguity

• Coordinate release planning across mobile, web and supporting platforms; manage dependencies with internal teams and external vendors

• Partner with UX/UI designers to turn ideas and guest insights into shippable features

• Track product performance using analytics (Firebase, GA4, Adobe, Apps

Flyer or similar) and use the data to refine priorities

• Handle the operational side of mobile - App Store and Play Store submissions, release notes, version management, bug triage, hotfix coordination

• Keep stakeholders informed with clear, regular updates on what's shipping, what's blocked and what's next

• Champion the guest - bring the voice of the user into every prioritisation conversation

What You'll Bring

• 5-7 years of digital product experience, with at least 2-3 years on a consumer-facing mobile app (iOS/Android)

• Formal Agile certification - SAFe (POPM, PSM-equivalent), CSPO, PSPO or equivalent. You've worked inside a structured agile framework, not just "we do stand-ups"

• Strong working knowledge of Agile/Scrum in practice - you've run the ceremonies, owned a backlog, and shipped on a regular cadence

• Comfortable with product tooling - Jira, Confluence, Figma, and at least one mobile analytics platform (Firebase, GA4, Adobe, Apps

Flyer)

• Solid understanding of the mobile app lifecycle - App Store and Play Store processes, release management, versioning, and basic mobile platform constraints

• Ability to translate business needs into clear product requirements that engineering teams can deliver against

• Strong communication and stakeholder management skills - you can hold your own with marketing, ops, engineering and external partners

• Comfortable working in a fast-paced, multi-brand environment where priorities can shift

• Bachelor's degree in a relevant field (Computer Science, Business, Digital, Marketing or similar)

Nice to Have

• Experience in travel, hospitality, entertainment, retail or destinations

• Exposure to loyalty, ticketing, e-commerce or booking flows in a mobile context

• Familiarity with A/B testing, personalisation tools or CDP platforms

• Additional SAFe certifications - SA (Agilist), RTE, or SPC

• Arabic language skills