Creative Operations & Social Media Manager

Creative Operations & Social Media Manager

Full-Time | Remote + In-Person Collaboration

A growing marketing and media company is seeking a highly organized, relationship-driven professional to lead design execution, client experience, social media strategy, and day-to-day operational excellence.

This is not a traditional design role.

This is a leadership position for someone who can balance strong visual instincts, operational discipline, client communication, and team accountability while helping drive the growth of a fast-moving entrepreneurial business.

The right person is equally comfortable building content, managing projects, communicating with clients, improving systems, and leading talented people toward consistently excellent work.

What You’ll Own:

Brand & Content Leadership

• Lead the development of high-quality design assets across digital, social, and branded marketing initiatives

• Ensure all deliverables align with brand standards, campaign objectives, and client expectations

• Review, refine, and approve work before final release

• Provide direction, coaching, and quality control for internal and external contributors

• Maintain consistency, quality, and attention to detail across all brand touchpoints

Design Team Oversight

• Manage workflow, priorities, and accountability for designers, contractors, and marketing partners

• Delegate projects effectively while ensuring deadlines and quality standards are met

• Conduct design reviews and provide clear, actionable feedback

• Help identify talent needs as the organization grows

• Build scalable systems, templates, and processes

Social Media & Content Strategy

• Oversee content strategy across social media channels

• Build and manage content calendars

• Guide messaging, content development, and campaign execution

• Monitor engagement, audience growth, and campaign performance

• Collaborate with leadership on visibility and growth initiatives

Client Experience & Account Management

• Serve as a primary point of contact for assigned clients and strategic accounts

• Lead onboarding, communication, approvals, and ongoing relationship management

• Gather goals, messaging, assets, and campaign direction

• Ensure projects stay aligned with expectations, timelines, and deliverables

• Build trust through proactive communication and consistent follow-through

Operations & Business Support

• Oversee project workflows, deadlines, and internal production schedules

• Maintain organized systems, documentation, and CRM records

• Coordinate approvals, deliverables, and project milestones

• Identify operational bottlenecks and implement improvements

• Support leadership with special projects, team coordination, and growth initiatives

Required Skills

• Strong graphic design and visual communication skills

• Adobe Creative Suite or equivalent professional design tools

• Social media content strategy and execution

• Strong project management and organizational ability

• Excellent written and verbal communication

• Team leadership and delegation experience

• Ability to manage multiple moving parts with minimal oversight

Ideal Candidate

You’re someone who:

• Naturally takes ownership

• Notices details others miss

• Leads with confidence and humility

• Communicates clearly and proactively

• Balances strong design instincts with systems and accountability

• Can manage both people and projects without constant direction

• Thrives in a fast-paced entrepreneurial environment

Bonus Points

• Agency, media, branding, or marketing experience

• Experience managing freelancers, contractors, or distributed teams

• Copywriting or content strategy experience

• Photography, video, or motion graphics experience

• Experience with CRM, project management, or automation tools

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Work Location: Hybrid remote in Humble, TX 77346