ZIWO
Sales Development Representative (SDR)
Location: Dubai Internet City, Dubai, UAE
Type: Full-time
Department: Sales Team / Revenue Department
Work Setup: Onsite
About ZIWO
ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
As a fast-growing B2B SaaS startup, we're building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
About The Role
We are looking for a driven and high-energy Sales Development Representative (SDR) to join our Dubai office. In this role, you will be on the front lines of our sales process, responsible for identifying, engaging, and qualifying outbound leads to fuel our sales pipeline.
What You'll Be Doing
Research and identify ideal outbound prospects across target markets in the GCC
Engage potential clients via cold outreach to generate interest in ZIWO's platform
Qualify business needs, pain points, and timing to determine sales readiness
Schedule qualified meetings and hand them off to the Account Executive team
Maintain accurate activity records and lead tracking in CRM
Collaborate closely with sales and marketing to iterate on messaging and targeting strategies
What You Bring
Bachelor's degree in Business, Marketing, or a related field
1–3 years of experience in outbound SDR, lead generation, or inside sales roles
Fluent in English and Arabic (required)
Excellent communication skills and the ability to spark conversations with new contacts
Familiarity with outbound tools and CRMs
Resilient, self-motivated, and comfortable working in a fast-paced, goal-driven environment
Why Join ZIWO
Competitive salary and benefits
Dynamic and collaborative work environment
Work alongside top-performing teams
Be part of a tech company revolutionizing customer communications in the MENA region
Clear career development and growth opportunities
ZIWO is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.
Verified Listing
This role has been verified for authenticity, market-rate compensation, and remote eligibility.
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