Sales Development Representative / Lead Response Specialist

Job Description:

• Respond promptly to inbound leads via phone calls, email, and website inquiries

• Conduct outbound follow-ups with warm and cold leads

• Maintain consistent communication to keep prospects engaged

• Assess and qualify leads based on: Budget, Company size, Location, Timeline

• Identify high-quality opportunities and escalate to the sales team

• Schedule calls, demos, or consultations for the sales team

• Ensure all meetings are properly coordinated and confirmed

• Prepare and send quotes, proposals, and product/service information

• Ensure accuracy and professionalism in all outbound materials

• Log all interactions, notes, and updates in the CRM system

• Maintain clean, accurate, and up-to-date lead records

• Provide a professional, consistent, and positive experience for all prospects

• Act as a reliable first point of contact for incoming inquiries

Requirements:

• 2+ years of experience in sales support, lead generation, or customer service (preferred)

• Strong written and verbal English communication skills

• Comfortable handling phone calls, emails, and CRM systems

• Highly organized with strong attention to detail

• Proven ability to manage multiple leads and follow-ups simultaneously

• Reliable, responsive, and process-driven

• Experience in B2B or B2C sales environments (preferred)

• Familiarity with CRM tools such as Hub

Spot, Salesforce, or Zoho

• Understanding of sales pipelines, lead stages, and conversion tracking

• Strong follow-up discipline and time management skills

Benefits:

• Competitive rates

• Weekly payments

• Various open roles are available

• Free training and upskilling

• Constant support and guidance

• A vibrant community always ready to support you

• And more!