Sales Advisor - Cult Store

As a Sales Advisor, you’ll lead the charge in delivering exceptional customer service and driving sales in our Cult store. You'll engage with customers, recommend products, and ensure a top-notch shopping experience while meeting sales targets. Your leadership and passion for retail will help create a welcoming environment and guide new team members to success. If you thrive in a dynamic, fast-paced setting, this role is perfect for you!

Retail Sales, Communication Skills, Negotiation, Branding, Customer Engagement, Customer Experience.

Greet and welcome customersUnderstand customer needsSuggest the right products suited to the customers’ needsProvide accurate information (e.g. product features, offers, policies)Answer customers’ queries about specific products/policiesEncourage product trials, and assist customers in their buying decisionEnsure visual merchandising as per the guidelinesEnsure a pleasant and welcoming retail environmentAchieve sales and KPI targetsDirect customer feedback and complaints to the Store ManagerHandle billing, inventory, and other transactionsGuide new advisor membersEnsure an organized and pleasant back storeEnsure safety of colleagues, customers, store assets and inventoryAny other day to operational aspectsQualifications & Skills1 - 3 years work experience in retail sales preferably in sportswear, sports of footwear brandsDeep understanding of the retail sales process and retail KPIsFamiliarity with consumer interaction principlesKnowledge of inventory stocking and control procedures