Customer Service Representative (Emiratised Role)

Make your career real with Hilti

The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients.

What You’ll Bring

UAE National Family Book (to comply with the UAE Emiratization law)

A Bachelor’s Degree

Proficiency in English (verbal and written)

Good computer skills (ideally SAP)

An excellent telephone manner

Exceptional interpersonal and negotiation skills

High commitment to customer satisfaction

Team playing skills with strong customer orientation

Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.