Admissions Assistant

Position at Aspen Heights Educational Facilities Management Sole Proprietorship LLC Admissions Assistant Role Profile Purpose of Role The Admissions Assistant will be a true ambassador of the School providing a professional and highly focused customer-service approach. As a representative of the School the post holder will also work to develop links and partnerships with the parent businesses and local community contacts to support mutual development and growth whilst raising the profile and position of the School. The post holder will be responsible for managing and converting leads to maximise pupil numbers. About the School: Aspen Heights British School (AHBS) is a truly inclusive school based on the outskirts of Abu Dhabi. We are proud of our inclusive ethos and our commitment to ensuring all children are provided with personalised learning experiences and the proper support to ensure they can make progress in learning in all areas. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Admissions Assistant Key Responsibilities Manage leads and translate leads into enrolments to maximise pupil numbers Support lead generation and school awareness through in school events and local partnerships to help the school become the school of choice for the local community Take an active role in the day to day running of the school in relation to admissions Follow up on all new enquiries within one working day answering questions and converting enquiries to admissions meetings with Principal or Head of School Liaise with families about all aspects of the admissions process following up in line with the admissions and chasing processes of the school working alongside the admissions team members to ensure appropriate split of call volume and chasing Following up after meetings for all their appointments up to and including an offer being made and liaising with the registrar and finance so there is a smooth hand over for offers Lead parent tours and support meetings as required Manage and maintain the appointment calendar chasing any missed appointments and ensuring the welcome area for parents is prepared before meetings to ensure the best journey through the school Managing the event calendar with the School Leaders to include parent recruitment events promoting these events with the support of marketing and running these events to maximise student recruitment with the School Leaders. Managing the multiple databases of parent enquiries Participate regularly in the admission/marketing team meetings and to share information with the school leaders and ISP daily Contribute to the wider life of the school Cover the reception desk as required on a daily basis and support the general administration of the school Contribute to the weekly KPI and capacity reports enrolment reports and pipeline reports with the support of the Registrar and head of admissions due to ISP on a weekly basis sharing data analysis with suggestions as opportunities arise Manage and set up the appointment calendar Be a primary contact for new incoming enquiries via a range of sources Organise admissions meetings and open events guiding families through the admissions process to enrolment while providing state-of-the-art customer service Regularly reviewing and developing admissions documents parent communication platforms and templates and marketing collaterals to ensure accurate information and best practice Work with parent-facing administrative staff closely to ensure the first impressions of the school are excellent leading to positive visitor experience Support on effective continued support and communication to new families after students enroll at the school - after sales care Measures of Performance Targets will be set for maximum conversion through the admissions funnel being proactive in growing the number of enrolments in the school and managing engagement events in school KPIs are based on the number of enrolments in the school Health and Safety Emphasizes the importance of safety in all areas of the