Business Application Consultant

About the RoleThe IT Business Application Trainer is responsible for delivering training on IT Application and Process that include Oracle Fusion , DMS (Dealer Mgmt. System) & RD- DMS. This role requires a commanding teaching style and deep subject-matter expertise to inspire audiences in both traditional classroom settings and online settings.

Key ResponsibilitiesDeliver training sessions on ERP & CRM (Sales and Service), DMS and RD-DMS Application to Dealers and OJTHelp dealer to do data entry in ERP & CRM (SALES AND SERVICE ) , DMS and RD - DMS along with complete business process knowledgeDevise mechanism and deploy metrics to measure training effectiveness and prepare a corrective plan to enhance the KT experience and outcomeAnalyze the utilization and performance of ERP & CRM (Sales and Service ) and proactively satisfy the user requirements without hampering their deliverables.

Collaborate with the Business partner on the implementation of ERP & CRM (SALES AND SERVICE ) , DMS /RD- DMS along with KT and process deployment.

Monitor the partners Application activities to ensure the usability and adherence of DMS and RD- DMS application ProcessContribute high level of expertise in key strategic related to ERP & CRM SALES AND SERVICE ) , DMS & RD- DMSAssist Content Team in developing training content to serve the training objectives derived from the training needs analysisCoordinate with Zonal trainers for imparting training sessionsCapture, maintain & publish the training data on a monthly / quarterly and need basis to all the key stakeholdersAnalyze, share and follow through on the feedback obtained from KTDraft communication circulated through e-mailPlan and implement activities to engage employees while creating a learning environment.

Qualifications and ExperienceEducation: Any Graduate preferable B.

E./ B. Tech- CSE/ITExperience:4 Years IT Training Experience , preferably having 1-2 years of experience in Oracle Fusion Applications ERP & CRM (Sales and Service )Candidates having done 1-2 Fusion implementation will be value addedSkills:

Strong communication and interpersonal skillsCreativity and resourcefulness in problem-solvingAbility to take ownership and show initiativeStreet smartness and alertness to market trendsAbility to assess and handle difficult situations and peopleResilience under work pressure and a proactive approach