Business Analyst

Enterprise Application Support (Infor ERP Ln) Co-ordination with internal teams and user call handling Analysis and resolution of recurring issues System Improvements: Automation / program changes Managing training needs of end users Providing reports: SSRS , Power Bi Dashboards Project Management End User Interactions and hand holding Incident Handling and resolution Implementation of IT projects / Roll out to BusinessRequired Skillset Knowledge of ERP LNUnderstanding of overall business cycle Project Management Integration between ERP LN, PLM and other ECOM applicationsDEPARTMENT ACTIVITIES: (Brief description of the department) –Gather Business requirements and provide solutionIdentify Business Partners and grow internal and External NetworkSupport & customization for Enterprise Applications