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City and County of San Francisco
Digital Services, a division within the Information Technology program, is a collaborative agile team at the San Francisco Human Services Agency (SFHSA) that focuses on the rapid and innovative delivery of various digital technologies across our agency. We support the SFHSA by designing and implementing digital solutions that help build well-being in our communities and streamline programs that make children and adults feel connected, valued, and supported.
We are primarily an open-source development team, providing technical expertise, support, and development for our two Drupal sites, the public facing SFHSA website (www.sfhsa.org) and our employee intranet portal, as well as other internal tools. We strive to provide efficient, seamless, and well-crafted services that meet the evolving needs of our clients through iterative, human-centered design and development. We pride ourselves on open communication, caring for each other, and having fun as a team while we develop and deliver essential web products for the SFHSA and our clients.
Under the general direction and supervision of the 1070 IS Project Director, this position will perform the following major tasks to support the operational and project services that are the responsibility of the Human Services Agencies Information Technology Department.
The Product Manager will support Digital Services as the primary product and project manager for our two Drupal web products. Under the Agile framework, the incumbent will be working with developers, designers, and users to understand user needs, set product direction, ensure a common understanding of the work, eliminate blockers, and to keep projects on track. Excellent communication skills are key as the IS Product Manager will be our primary customer interface and will need to facilitate open dialogs between all stakeholders and maintain positive relationships.
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list.
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This role has been verified for authenticity, market-rate compensation, and remote eligibility.