Contract Cash Operations Processing Analyst

Job Responsibilities

• Execute time‑critical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, and ad‑hoc operational tasks.
• Ensure high accuracy and timeliness across daily processing activities, applying established controls and disciplined escalation.
• Monitor and resolve exceptions escalated from a governance support model by offshore teams, ensuring issues are addressed promptly and in accordance with procedures.
• Maintain and update SOPs and procedures to reflect process changes, new activities, or new business mandates.
• Manage effective working relationships with Front Office, internal stakeholders, and external counterparties.
• Ensure all transactions and communications are processed in line with SLAs, internal policies, and industry guidelines.

Job Requirements

• Bachelor's degree or equivalent qualification
• Minimum 3 years’ experience in a financial services organization, with proven exposure to Cash and Payments‑related products and operations.
• Sound understanding of cash operations processes across functions, locations in the Asia‑Pacific region, and offshore operating models.
• Strong technical and commercial understanding of operations products and end‑to‑end operational processes.
• Demonstrated ability to analyze issues, take ownership, and drive problem resolution.
• Ability to perform effectively in a fast‑paced, time‑critical environment with tight deadlines.
• Proven capability to manage complexity and ambiguity, with a strong focus on risk management and control discipline.
• A positive attitude, strong teamwork, and collaborative mindset are essential.
• Prior experience in Risk and Control is an added advantage.