Customer Service Specialist

Customer Service Representative £30,000 + 10% Bonus £3000Paid overtime (Saturdays plus Bank holidays - £3000Earning potential - £36,000 Hybrid | Award-Winning Tech Insurance Brand | Central London HQ - 3 days a week onsite Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team.

If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot.

The Role

You’ll be the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high.

Why You’ll Love It Here:✨ £30k + 10% performance bonus✨ Paid overtime (Saturdays once a month – time & a half)✨ Hybrid working – 3 days in-office✨ Vitality private healthcare✨ 25 days holiday✨ Fast-track career progression✨ Inspiring team and leadershipYou Bring:✅ Contact centre/live chat/email support experience✅ Insurance, banking or FCA-regulated environment knowledge✅ Zendesk a plus✅ Sharp communication skills✅ Entrepreneurial mindset & team spirit✅ Degree educatedJoin a company that’s shaking up the market, with big tech, bold ideas, and a culture that rewards ambition.