Call Centre Agent/Customer Service Representative (Escalation Specialist)

• Job Title – Call Centre Agent/Customer Service Representative (Escalation Specialist)
• Type - Outsourced
• Contract Duration- 6 Months Extendable -Immediate Joiners Only
• Work Location – Dubai
• Salary – AED 5000-AED 5500

Working days & timings – 5-day work and standard hour

sMandatory details/Skills –Customer Service, Calls, Problem-solvin

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Job descriptio

• n:Assist customers with inquiries, complaints, and requests through chat, calls and walk-i
• n.Handle inbound and/or outbound calls in a professional and courteous manne
• r.Ensure high-quality service delivery while meeting defined performance metric
• s.Troubleshoot basic technical issues related to the applicatio
• n.Previous customer service or call center experience is a mus

t.