Customer Service Representative (Female Own Visa)

Job Summary

We are seeking a Customer Service Representative who is currently on their own visa and can join immediately. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle inquiries professionally.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints and escalate issues when necessary.
• Maintain customer records and update information in the system.
• Follow up with customers to ensure satisfaction.
• Meet customer service standards and performance targets.
• Coordinate with other departments to address customer concerns.

Requirements

• Must hold a valid UAE residence visa (Own Visa/Freelance Visa/Sponsored Visa).
• Previous experience in customer service, call center, or a similar role is preferred.
• Excellent verbal and written communication skills in English.
• Strong interpersonal and problem-solving skills.
• Basic computer proficiency and familiarity with Microsoft Office.
• Ability to work in a fast-paced environment.
• Immediate joiners are preferred.

Application Question(s)

• What type of visa do you hold? (Own Visa/Freelance Visa/Spouse Visa/Other)
• Are you available to join immediately?

Location

• Dubai (Required)

Work Location: In person