Customer Service Rep

Customer Service Representative – Contract Position

Staffmax is looking for friendly Customer Service Representatives to join our client’s team in Chicago, IL. If you enjoy helping people, communicating clearly, and staying busy in a fast-paced office or call-center setting, this could be a great fit for you.

Job Type: Temp 3 months)

Location: Chicago, IL

Job Duties

• Answer incoming calls, emails, or chat inquiries from customers
• Provide accurate information about products, services, and policies
• Resolve customer issues, concerns, and complaints in a professional manner
• Enter and update customer information in internal systems
• Escalate complex issues to the appropriate department when needed
• Maintain a positive, customer-focused attitude at all times
• Meet quality, productivity, and attendance expectations

Requirements

• Previous customer service or call center experience preferred
• Strong verbal and written communication skills
• Comfortable using computers, phones, and basic office software
• Ability to multitask and work in a fast-paced environment
• Reliable, punctual, and detail-oriented
• Professional attitude with a strong focus on customer satisfaction

This is a great opportunity for individuals who enjoy interacting with people and providing helpful solutions. Staffmax will support you throughout the assignment to ensure a smooth and positive work experience.