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Flow Fitness
Benefits
Various shifts available. 40hrs/week
Qualifications
Must be at least 18 years old (our members must be at least 18+ as well), and be able to twist, squat, reach, and bend to lift 45lb weights and be on their feet for extended periods of time.
Non-Seasonal, For Candidates who intend to be here at least 6+ months
Need to be Consistently Available for their shifts.
Holiday availability is a requirement.
We're looking for fitness enthusiasts who are also are also passionate about meeting and empowering customers. You fit in our team if you are eager to share their love of fitness and help empower those around them to achieve their fitness goals!
We're hiring for a Full-Time teammate to join our customer service team at our South Lake Union (SLU) or Fremont locations. Candidates must be available for all hours within the set of shifts they would be hired for and must be able to work at both of our locations in SLU & Fremont.
The Company
Flow Fitness is one of Seattle's premier fitness clubs, providing personal training, a wide variety of top-rated classes, access to top-of-the-line strength and conditioning equipment, and locker rooms fully stocked with amenities and complimentary towel service. More than just a gym or a health club, we’re a place where people come together, creating a community that works hard, shares a life well lived, and gets stronger by lifting each other. Our mission is to provide the teaching, tools, motivation, and location that people love to help anyone move more every day to live a life of fun and fulfillment.
How To Apply
We're accepting applications through Indeed, on our website, or in person. After phone screenings, in-person interviews will be conducted throughout this time, with the final hiring decisions being made by that day or sooner. Training starts two weeks from hire, but can begin asap depending on your availability and acceptance of the position, and is on a flexible schedule. Your official shifts will begin once your training is complete.
Email your application to .
Subject: "Your Name" Job Application.
Attach a copy of your resume
Include in the body of your email: Your work availability, any time off requests you may need over the next 90 days, & a few days/times that would be good to call you for a phone interview.
Full Job Description
About the Job
We're looking for Full-Time Customer Service Associate to join our member experience team, supporting an environment and community for people to improve their quality of living through health and fitness.
This position will be full time (40hr/week) and have a consistent set of shifts within our opening hours, to be determined during the hiring process.
At least 20-30 hours of paid training. Your official permanent shifts would start that week, based on availability/training.
Once you've fully learned the ins and outs, you'll be responsible for creating impactful and life-changing experiences for our members through your friendly, approachable, and confident customer service attitude.
You'll greet by name and get to know the lives of our members, make and answer phone calls, check and return emails, resolve member questions, and wave to members as they leave. Between conversations, you'll ensure the gym floor is organized, equipment is wiped down, classes are set up, and the locker rooms are clean, tidy, and fully stocked.
You'll advocate for the members, taking action and communicating their wants and needs within the company. For each new visitor to our facility, you'll deliver an amazing first impression and accurate representation of the gym's benefits, tailoring information for each individual. You'll assist them in signing them up for membership, upselling them services when it's appropriatly in their best interests, and you'll show them how to fully use their membership so they can maximize their gym experience.
You protect the integrity of the business, allow paying members and employees only to use the gym, stay up-to-date about our services and internal policies, keep the cash register balanced, and protect the privacy of members' accounts. You proudly uphold the mission and core values of the company.
About You
You share our energy and enthusiasm for creating the best experience for our clients. You're reliable to work your shifts and flexible to help your teammates with coverage. You listen attentively, have a curiosity for learning, prefer staying busy, enjoy problem solving, love being around people, and are honest and transparent. You strive to execute tasks with high quality and can simultaneously stay organized, have a strong memory for recalling important information, and maintain a positive attitude. You can be concise, relaxed, friendly, and incredibly helpful even when crunched for time. You promote health and fitness as a lifestyle.
We strongly encourage candidates of all different backgrounds and identities to apply. We're eager to diversify our company and introduce new perspectives. We're committed to building a supportive place for you to work and fulfill your life goals while being yourself.
Pay + Benefits
For hourly pay, we've found that the best customer service has come from all kinds of backgrounds and can't be narrowed down to length of time in the field or history of working in a gym. We want you here long-term because you want to be and love it here.
If you want to join us in our pursuit to make fitness a positive experience for everyone, please apply! We look forward to hearing from you!
Job Type: Full-Time
Pay: $21.50 - $25.00 per hour
Work Location: In person
Verified Listing
This role has been verified for authenticity, market-rate compensation, and remote eligibility.