Program Support Assistant

SummaryThis position is shared between Pathology & Laboratory Medicine Service (P&LMS) and Dental Service within VA WNY HCS. The position performs administrative and technical duties in support of the Pathology and Laboratory Medicine Service Chief - the Dental Service Chief and the subordinate staff of the services.

QualificationsSPECIALIZED EXPERIENCE: Possess one (1) year of specialized experience equivalent to the next lower grade level (GS-5) in Federal Service - that has provided the applicant with the particular knowledge - skills - and abilities to perform successfully the duties of a Program Support Assistant. Examples of specialized experience would typically include - but are not limited to: preparing a wide variety of correspondence and reports; screening incoming mail - telephone calls - and visitors; assisting with timekeeping duties; and auditing records for completion.. NOTE: Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hour worked per week. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

DutiesTHIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Duties include - but are not limited to - the following: Prepares a wide variety of recurring and nonrecurring correspondence and/or reportsScreens incoming mailReceives telephone calls - greets visitors - and ascertains the nature of the calls or visitsAssists with timekeeping dutiesMonitors incoming specimens and registers VISN patients using Veteran Service Center SharePointProcesses and tracks requests for pathology material from internal and external entitiesManages Dental Clinic employees and resident onboardingPerforms on-going tracking of data for Anatomic Pathology to ensure all reports are completedManages data collection and tracking to meet set Quality Assurance deadlinesPerforms other duties as assigned Work Schedule: Monday-Friday7:00am-3:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: This position may be authorized for teleworkTelework eligibility will be discussed during the interview process.