Senior Administrative Assistant - Westside Mental Health Office

Role: Senior Administrative Assistant

Reports to: Director, Clinical Training and Administration

Program: 1303- FSP

Department: Mental Health

Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Setting: 100% Onsite

Schedule: Monday - Friday, 8am - 4:30pm

Status: Full-Time/Non-Exempt/Non-Management

Openings: 1

Summary

The Senior Administrative Assistant will be responsible for supporting in the central functioning of 14th St. Westside Mental Health Administrative Office. Will ensure building policies and procedures are maintained, coordinating logs and reports to be submitted per agency and DMH expectations, maintaining communication with IT and Facilities department, and supporting Medication Supportive Services Process. This position is 100% on site.

Essential Duties and Responsibilities

• Maintain good will and provide exceptional customer service for all visitors, clients, callers and staff.
• Coordinate service connection between treatment staff, clients, and psychiatrist.
• Use and maintain record keeping system, including electronic health record, calendars, and other funder-required logs.
• Overlook maintenance of intake and treatment-related documentation for staff and clients.
• Collect and enter outcome measurement assessments into Department of Mental Health database.
• Manage Annual Consumer Perception Survey process.
• Overlooks building maintenance needs, manages building and facilities requests.
• Manage ordering office and program supplies for Wellness Center.
• Coordinates with IT department on all office equipment.
• Manage office supplies inventory and place orders as necessary.
• Assist with developing office policies and procedures, and ensure they are implemented appropriately.
• Provide support in area of Medication Support Services including but not limited to assisting with managing psychiatrist schedule, keeping supplies ready by inventorying stock, managing medical related documentation.
• Provide other administrative support as necessary.

Qualifications

• Three plus (3+) years’ experience in administrative work
• Significant experience with office management and daily operations
• Strong verbal and written communication skills
• Good practical experience with MS Office, Outlook, and Excel
• Detail oriented with excellent time management, organization, verbal, and interpersonal skills
• Able to read and write in English

Preferred Qualifications

• Bilingual in Spanish

Work Environment

• Mostly indoor desk assignment
• Will necessitate working in busy and loud environments
• May be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, sit for extended periods of time

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected
• Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates