OFFICE SERVICES ASSISTANT 1360 (REVISED 02-28-25)

NOTE

Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.

DUTIES

An Office Services Assistant performs general office work, which may include customer service, basic word processing, data entry, filing and organizing, and related work.

NOTES

Office Services Assistants are hired in-lieu of Administrative Clerks. Employment as an Office Services Assistant is intended to develop skills necessary for regular full-time employment with the City as an Administrative Clerk. Upon successful completion of probation, Office Services Assistants will be offered transfers under Charter Section 1014 to Administrative Clerk.

The Office Services Assistant class will be utilized for the duration of official City of Los Angeles employment programs solely as a vehicle to transition program participants to full-time regular employment as an Administrative Clerk.

• Current employment as an Office Trainee with the City of Los Angeles in a position that performs general office work; and
• A letter of recommendation from the personnel office of the employing department, which includes a statement of the department’s willingness to hire the employee as an Office Services Assistant. The letter must be attached to the application at the time of filing.

PROCESS NOTEThe positions of Office Services Assistant in the department of Aging, Los Angeles World Airports (Airports), Animal Services, Building and Safety, Cannabis, Civil + Human Rights and Equity, Cultural Affairs, Economic and Workforce Development, Fire, General Services, Harbor (Port of Los Angeles), Housing, Los Angeles City Employees’ Retirement System, Fire and Police Pensions, Personnel, Planning, Public Works – Bureau of Contract Administration, Public Works - Bureau of Engineering, Public Works - Bureau of Sanitation, Public Works - Bureau of Street Lighting, Public Works - Bureau of Street Services, and Recreation and Parks require a valid Class C license issued by California's Department of Motor Vehicles at the time of appointment. Candidates will not be eligible for appointment to these positions if their DMV record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation such as DUI.

Applications WILL ONLY BE ACCEPTED ON THE CITY APPLICATION FORM. Applications may be obtained on our website at https://per.lacity.org/application.pdf.

Applications MAY ONLY be submitted to the Human Resources/Personnel Services Section of the City Department providing your letter of recommendation.

APPLICATION DEADLINE

For administrative purposes, filing will close periodically and reopen the following day. This examination may close without prior notice at any time after a sufficient number of applications have been received.

Examination Weight: Program Performance Review . . . . . . . . . . . . . . . . . . . . . . . . .100%

The examination will be based entirely on a Program Performance Review. Candidates will be rated by one or more first and second-level supervisors who are familiar with their performance in the on-the-job training phase of the Targeted Local Hire Program. In the Program Performance Review, the following competencies may be evaluated: Judgment and Decision Making; Attention to Detail; Computer Proficiency; Customer Service; Teamwork; Follow Oral Directions; Follow Written Directions; Oral Communication; and other necessary knowledge, skills, and abilities. Factors such as the quality and quantity of work performed may also be considered.

Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Administrative Clerk.

NOTES

• This examination is based on a validation study.
• As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf.
• Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
• A final average score of 70% or higher is required to be placed on the eligible list.
• In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.

Notice

If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.

THIS EXAMINATION IS TO BE GIVEN

ONLY ON AN OPEN COMPETITIVE BASIS

The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.