Administration Officer - Rehabilitation

🩺 Support rehabilitation services in a patient focused role📅 Coordinate clinics, referrals and outpatient appointments🤝 Join a collaborative multidisciplinary healthcare teamEmployment Type: Temporary Part Time (up to 29/11/26)Position Classification: Administration Officer Level 2Remuneration: $35.33 - $35.84 per hourHours Per Week: 19Location: Mt Druitt Hospital Where you'll be workingMount Druitt Hospital is committed to delivering high quality healthcare services to the local community in a supportive and inclusive environment. The Rehabilitation Outpatient and Spasticity Clinic play an important role in supporting patients through coordinated specialist care and rehabilitation services. Join a dedicated multidisciplinary team that values collaboration, compassion and excellence in patient care. Work within a supportive and welcoming team culture Gain exposure to rehabilitation and specialist outpatient services Be part of a busy and rewarding clinical environment Contribute to improving patient experiences and outcomes Access opportunities for professional growth and developmentWhat You'll Be DoingAs the Administration Officer, you will provide efficient and professional administrative support to the Rehabilitation Outpatient and Spasticity Clinic. You will play a key role in ensuring the smooth coordination of outpatient services while delivering exceptional customer service to patients, families and staff. Manage referrals, waiting lists, bookings and appointment scheduling Maintain accurate patient records and data entry across multiple systems Provide frontline customer service to patients, visitors and clinicians Support billing, reporting and general administrative processes Assist clinical teams with day-to-day coordination and communicationHow To ApplyApply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

High level customer service skills.

Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with patients.

Excellent time management and organisation skills with attention to detail.

Ability to carry out a range of operational and administrative activities under general direction and close supervision, with discretion to determining appropriate methods and sequencing of tasks.

Understanding of the management of patient complaints and patient privacy.

Ability to work flexibly and efficiently within a multidisciplinary team environment.

Efficiency in the use of Health Care Records Management software including iPM, Powerchart.

Computer proficiency using Microsoft Office Suite.

Requisition ID: REQ656346Applications Close: 21st June 2026Need more information ?

Find out more about applying for this position.

Review the detailed Position Description for insights into role requirements and criteria.

Explore the selection process, employment checks, outcomes and notifications. For inquiries about the role, contact Sheldon Mascarenhas at sheldon.mascarenhas@health.nsw.gov.auPeople with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.