Administrative Support Assistant

Location: Various NSW locationsGrade: General Scale ClerkWe are partnering with Homes NSW, the NSW Government division which leads the delivery of public housing across NSW, to invite expressions of interest for current and upcoming Administration Support Assistant roles.

This opportunity is ideal for an organised, customer-focused individual who enjoys working in fast-paced environments and wants to contribute to supporting safe and secure housing outcomes across NSW.

About The OpportunityAs part of the Housing Services team, you will play a key role in keeping operations running smoothly by providing essential administrative and client support.

Key ResponsibilitiesProviding administrative support to ensure efficient team operationsPreparing documents, reports and correspondence using internal systemsManaging and maintaining records, files and information systems in line with policiesCoordinating meetings, schedules and internal communicationsResponding to client and stakeholder enquiries via phone, email and in personSupporting reception functions and directing enquiries appropriatelyLiaising with internal teams to ensure smooth information flow and service deliveryThis is a great opportunity to build experience within a large, purpose-driven government organisation, with exposure to housing and community services.

About YouYou are reliable, organised and enjoy supporting both people and processes. You take pride in your work and understand the importance of accuracy, timeliness and professionalism. The ideal candidate will:

Have strong communication skills with a customer-focused mindsetBe highly organised with the ability to manage competing prioritiesBe comfortable using systems and technology to manage information and tasksBe detail-oriented and able to follow processes and guidelinesBe a collaborative team player who contributes positively to team environmentsBe proactive in identifying issues and escalating when neededKey ChallengesManaging changing priorities and deadlines in a busy environmentBalancing administrative tasks with responding to client enquiriesMaintaining accuracy and attention to detail across multiple systemsEssential RequirementsAbility to pass relevant checks including National Criminal History Check & Working with Children CheckBenefitsCompetitive NSW Government salary packageSuperannuation and leave loadingFlexible working arrangements where operationally possibleOngoing professional development and trainingCareer progression opportunities across Homes NSW and DCJMeaningful work that positively impacts communitiesDiverse and inclusive workplace cultureWhy join Homes NSW?

Homes NSW is at the forefront of addressing the housing crisis—delivering public social and affordable housing and supporting over 262,000 tenants across the state.

When you join, you’ll be part of a team that:

Puts people and communities at the centre of everything they doValues lived experience, cultural capability, and inclusive practiceOffers meaningful leadership work with real community impactSupports career progression, leadership development and continuous learning How To ApplyIf you’re ready to make a difference, or want to explore upcoming opportunities, we’d love to hear from you. Please submit your application via the link below. Applications will be assessed as received, so please don't hesitate to apply.

For a confidential discussion or for further information, please contact Mahala Warren, Bloom HR Head of Talent on email to mahalaw@bloomhr.com.au