SR. MANAGER, HR TECHNOLOGY & OPERATIONS
LOCATION: Greater Toronto Area, ON or Moncton, NB
SALARY RANGE: $130,000 - $160,000 + Bonus + Comprehensive Benefits
Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Sr. Manager, HR Technology & Operations for an exciting leadership opportunity within a dynamic and growing organization. Our client is committed to modernizing and optimizing the employee experience through innovative HR technology, operational excellence, and continuous process improvement.
This is a highly visible leadership role responsible for driving HR systems strategy, operational effectiveness, and enterprise-wide HR transformation initiatives. The successful candidate will play a critical role in evaluating, selecting, implementing, and optimizing HR technology platforms while building scalable processes that support future growth.
What's In It for You?
- Competitive salary and performance-based bonus program
- Comprehensive health and wellness benefits
- Retirement savings program
- Opportunity to lead enterprise-wide HR transformation initiatives
- High-impact leadership role with executive visibility
- Collaborative and forward-thinking leadership team
- Professional development and continuous learning opportunities
- Chance to shape the future of HR technology and operations
What Will You Do?
- Lead the HR Technology and HR Operations functions, ensuring alignment with organizational objectives and employee experience goals
- Develop and execute the organization's HR technology roadmap
- Assess, evaluate, recommend, and lead the implementation of HRIS platforms and related HR technologies
- Manage large-scale HRIS migrations, system transitions, integrations, and optimization initiatives
- Partner with HR, IT, Finance, and business leaders to identify technology solutions that improve efficiency and effectiveness
- Drive operational excellence through process standardization, automation, and continuous improvement methodologies
- Leverage Lean Six Sigma principles to identify opportunities for workflow optimization and waste reduction
- Establish and maintain governance, controls, data integrity, and reporting standards across HR systems
- Lead HR operational teams to deliver efficient, scalable, and customer-focused services
- Develop KPIs, dashboards, and reporting frameworks to measure operational performance and support decision-making
- Manage vendor relationships and oversee third-party technology partners
- Lead and mentor a team of HR technology and operations professionals
- Champion change management efforts related to HR transformation initiatives
What Do You Bring?
- 7+ years of progressive experience in HR Technology, HR Operations, HRIS, or related functions
- Proven leadership experience managing and developing high-performing teams
- Extensive experience leading HRIS assessments, vendor selection, implementation, migration, and optimization projects
- Strong knowledge of leading HRIS platforms such as Workday, SAP SuccessFactors, Oracle HCM, UKG, Dayforce, or similar solutions
- Demonstrated success leading enterprise-wide system transformations and change initiatives
- Deep understanding of HR operations, service delivery models, and process design
- Experience applying Lean Six Sigma, continuous improvement, or operational excellence methodologies
- Strong project management and stakeholder management capabilities
- Exceptional analytical, problem-solving, and decision-making skills
- Experience managing cross-functional initiatives involving HR, IT, Finance, and business leaders
- Excellent communication and executive presentation skills
- Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field
- Lean Six Sigma certification and/or relevant HR certifications considered an asset
If you are a strategic leader who thrives at the intersection of HR, technology, and operational excellence, we'd love to hear from you. Join an organization where you can make a lasting impact by driving transformational change and building best-in-class HR capabilities.
