Financial Institution Group (FIG) Compliance Operations Executive

Who We Are

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported $1tn+ of payment volume, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and our proprietary technology.

Moneycorp is a place where energy, commitment, and collaboration are core to our values of shared success. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.

Role Purpose

As a FIG Compliance Operations Executive you will assist with compliance on-boarding duties including preliminary account checks and customer liaison related to documentation requests in regards to Financial Institution Group (FIG) customers. You will ensure desk account reviews and transactions monitoring alerts are all completed in a timely manner as part of ongoing due diligence.

You will conduct correspondent banks and customer questionnaires within the expected timeframe and escalate for management review timeously. Additionally address any request for due diligence documents from prospect and existing customers. You will be dealing with other Compliance day to day queries and, screening and monitoring.

Key Responsibilities

Customer On-Boarding and CustomerOngoing CDD Compliance Operation Tasks:

• Run preliminary checks on prospective customers, including utilizing provided Compliance tools and opensource to identify Ownership and management of customers, and to perform adverse media, PEP & Sanctions in line with procedures
• Ensure CDD documents received are in line with requirements as per procedures.
• Follow the robust processes in place to review new customer on-boarding applications, ensuring all procedures are adhere to and recorded in CRM in line with procedures.
• Conduct full account reviews on prospects and existing customers as per the CDD/KYC account review procedures and in line with ongoing refresh cycle.
• Ensure legal attestations documentation are in place as per conditions of trading in line with second line approvals.
• Manage and maintain a log for outstanding attestations, promptly report and escalate to senior management missing attestations.
• Act as a liaison to respond and provide external requests for documentation including compliance questionnaires and other Moneycorp CDD documentation requested that is relevant to establishing and maintaining commercial relationships.
• Manage and follow up for outstanding documentation for prospective customers and existing FIG customers and counterparties.
• Manage daily ongoing sanctions/PEP/adverse media screening
• Perform first line transaction monitoring alerts in propriety monitoring platform.
• Process any changes to customer profile, including changes to delivery location or standard settlement instructions, adding/removing users/signatories/directors/ownership in line with procedures.
• Ensure all appropriate escalations are made to second line FIG Compliance function.

Reports and Monitoring

• Provide management with statistical information regarding CDD status and remediation projects in a clear and concise manner.
• Maintain, manage and report on account opening progress statistics
• Monitor the exceptions log in relation to customers on-boarded
• Keep abreast of the prospective customer pipeline, and proactively manage workload.
• Assist with any other ad hoc duties/emails as and when is required.

Skills, Qualifications and Experience relevant to the role

Knowledge and Experience

• Understanding of global AML rules and best practices
• Keeps up to date with the market

Skills

• Able to build effective professional relationships
• Effective report writing at a level suitable for executive dissemination
• Able to work under pressure
• Highly organized
• IT proficient
• Clear communicator
• Attention to detail

Please note: This is a full-time, permanent position with an opportunity to work in our London office.

What you get in return: This role offers a competitive salary, a structured commission plan, plus a benefits package including private medical health insurance.

Fostering a culture of belonging and inclusivity

We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks.

Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.

Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.

Interested?

If this role sounds like a good fit for you, please click on the “Apply Now” button to submit your application.

For discover more about Moneycorp and how we’re leading the way in global payments and currency risk management, please visit our News Hub and various social media platforms Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn.