Operations Executive

Easyfairs UK & Global is a rapidly growing exhibition and events business having recently made a number of acquisitions and with many global launches in the pipeline. We are a dynamic and exciting team to join, with great opportunities for driven, energetic and passionate individuals.

There is an opportunity to join our operations team, looking after the logistics of pre planning and delivering a variety of exhibitions and events. We are looking for an experienced Operations Executive for our Twickenham office, who is keen to learn within a fast paced environment. You will be working within the Operations Team across a number of Easyfairs exhibitions, based in the UK and overseas, managing Exhibitor orders and assisting with Exhibitor queries.

This role is requires you to work from our Twickenham office 3 days a week, with the opportunity to work from home 2 days a week after the completion of a probationary period.

Role ResponsibilitiesCoordinate and management of the exhibitor stand orders and assisting exhibitors with their pre-show orders to achieve revenue targetsLiaising with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-showManagement and production of exhibitor manualsRegular floorplan and exhibitor list auditsRunning the organiser office onsiteAdministrative support & form collationSupporting the operations team pre show and onsite during the show seasons. Predominantly UK based with potential for onsite working at overseas shows.

Point of contact for exhibitor & their stand queriesAdministrative tasks to include booking of accommodation and travel for show teamDeveloping a professional working relationship with internal teams and external contractors and liaising with them across all servicesEssential CriteriaPrevious work experience in the exhibition or events sectorHigh standards of communication via email and over the phoneExcellent organisation and time-management skillsImpeccable customer service and problem-solving skillsAbility to hit deadlines and work under pressureCompetence in Microsoft Office products including proficiency in ExcelFloorplan management and auditsAttention to detail and accuracyAwareness of Health and Safety onsiteIOSH certification is desirable but not essentialAbout UsEasyfairs is a global event company based in Europe and the USA. We organise and host more than 200 events across the world (Austria, Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the UK and USA) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs over 900 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019-25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also proud of being on the "Sunday Times Best Place to Work 2025" list!

Benefits🎂 Birthday Day off🏡 Flexible working as well as hybrid working👶 Enhanced family pay (maternity & paternity)🚲 Cycle to work scheme🚂 Interest free travel loans📚 Free online academy to focus on professional development and upskilling🧠 Specialist external performance coach services available to all employees🤝 Employee assistance programme👩‍⚕️ 24/7 access to our virtual GP service🏆 Long service awards💰 Pension as well as offering salary sacrifice👪 Life cover🔒 Group income protection🍾 Fully stocked beer & wine fridge in the office🎉 Regular company socials organised throughout the yearWe understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.