Operations Executive (Real Estate Developer)

Our client (Real Estate Developer) is looking for a

highly organized, detail-oriented, and client-facing Operations

Executive to join Dubai-based team. This is a critical, hands-on role that

sits at the heart of company's operations, acting as the primary point of contact

between the company and clients, coordinating with legal and regulatory bodies,

and ensuring the smooth day-to-day running of post-sale administration.

The candidate will have

prior experience in UAE Real Estate Developer operations, a strong

understanding of RERA processes, and the ability to manage a high volume of

client interactions with professionalism and warmth.

KEY RESPONSIBILITIES

Collections & Client

Relations (Primary Focus)

• Follow up with clients

on outstanding installment payments

• Prepare and update the

overdue payments report on a daily and weekly basis

• Act as the primary point

of contact for all client inquiries — construction updates, payment

postponement requests, general queries

• Coordinate directly with

clients and their agents on behalf of the Company

• Escalate payment

flexibility requests and special cases to management with full documentation

• Prepare weekly unit

registration reports

RERA & Post-Sale Legal

• Prepare unit folders for

RERA registration; review, submit, and follow up

• Handle resale and

transfer processes end-to-end: buyer documentation, SPA issuance, RERA

submission, and attendance at RERA meetings

• Assist with client

cancellation requests: coordinate with Finance, verify signatures, submit to

RERA

• Process forced

termination/notification cases with RERA for non-responsive or non-paying

clients; manage 30-day tracking, refund coordination, and cancellation

certificates

Oracle NetSuite Systems

& Data Management

• Maintain and update all

activities on NetSuite: unit status, lead details, SPA and registration status,

dunning holds

• Maintain the internal

unit tracker across all stages: Escrow payments, registration fees, SPA

issuance and signing,

• Coordinate with Oracle

for system enhancements and automation

Requirements

• Minimum 2–3 years of

experience in UAE real estate operations or a similar role

• Strong knowledge of RERA

processes, SPA documentation, and off-plan regulations

• Experience with NetSuite

or a similar CRM/ERP system is a strong advantage

• Excellent written and

verbal communication in English (additional languages are a plus — Russian or

Arabic particularly welcome given our client base)

• Highly proficient in

Microsoft Excel and standard Office tools

• Ability to manage a high

volume of tasks simultaneously with strong attention to detail

• Professional, warm, and

client-focused — able to handle sensitive client situations with empathy and

discretion

• Immediate or short

notice availability preferred

BenefitsStandard working hours: 9:00 AM to 6:00 PM in accordance with company policyMedical insurance provided in line with company policyUAE visa sponsorship provided by the companyEnd-of-service benefits (gratuity) as per UAE Labour LawAnnual leave entitlement as per employment contractPublic holidays as per UAE Labour LawAnnual return flight ticket to home country upon completion of 1 year of service