People Operations Manager / Chief of Staff

Fast-growing AI consulting business continues to grow both locally and across the globe. We're looking for a proven performer who loves a fast-growth environment and can strengthen people and operational foundations — ensuring processes are robust, consistently applied, and capable of supporting a high-performance culture in this newly created role.

The RoleWork closely with the CEO in translating priorities into structured executionEnsure processes and procedures, both internally and externally, are clearly defined and followed to ensure a consistent approach across the business globallySupport and coach team leads on people management and performance processes, including escalationsManage sensitive employee matters, investigations, and disciplinary processesDrive accountability and uplift capability in people leadership across the businessImprove documentation, templates, and ways of workingAct as a central coordination point across people and operationsWe're looking forOperations experience within a professional services or consulting environment that has scaledExperience in people operations and the ability to turn their hand to a variety of tasks across the businessStrong exposure to employee relations and performance managementHands-on and practical, with high attention to detailCalm, composed, and professional under pressure, with strong judgement and discretionComfortable holding people accountable$180K + superFor more information, contact Steve @ Nudge.