Front Desk Agent (Health & Wellness)

About Us

Next Health is a health optimization and longevity center. We believe health is not the absence of disease. Health is the abundance of vitality. Our mission is to empower people to achieve optimal vitality & longevity through our personalized, data-driven approach to health optimization. Learn more about Next Health at www.next-health.com.

Your Impact

As the Front Desk Receptionist at Next Health, you will be the first point of contact for our patients, visitors, and vendors. You will play a critical role in creating a positive patient experience and ensuring that our operations run smoothly.

Job Description

As the Front Desk Receptionist, you will be responsible for:

• Greeting patients and visitors with a welcoming and professional demeanor
• Checking in patients and verifying their demographic and payment information
• Scheduling appointments and managing the clinic schedule
• Assisting patients with questions and concerns
• Maintaining patient records and updating them as needed.
• Coordinating with other departments and healthcare providers to ensure seamless patient care.

What to Expect

• In this role, you can expect to:
• Interact with a diverse group of patients and visitors
• Manage multiple tasks and responsibilities simultaneously
• Use electronic medical records and scheduling software
• Work closely with other departments and healthcare providers
• Provide excellent customer service and patient care

What You’ll Bring

We're looking for someone who has

• 1+ years of experience in a medical office or healthcare setting
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and responsibilities
• Experience with electronic medical records and scheduling software
• Knowledge of medical terminology and insurance billing practices
• A passion for providing exceptional customer service and patient care
• Aptitude for sales
• Passion for and knowledge of health & wellness services.
• Exceptional at customer service.
• Display a genuine interest in helping other people.
• Excited to learn new things and be on the cutting edge of health & wellness.

Our Culture & Perks

• We're a patient-centered healthcare clinic with a culture that values empathy, respect, and teamwork. We offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• Meaningful work that makes a difference in patient's lives

Expected Compensation

The expected compensation for this position is $21.00 per hour, plus benefits.

Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

We are an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Job Types: Full-time, Part-time

Pay: $21.00 per hour

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person