Receptionist

We are seeking a professional, well-presented, and customer-focused Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front-desk operations.

The successful candidate must have previous experience working in a medical clinic, hospital, healthcare center, or similar healthcare environment and possess excellent communication and organizational skills.

Key ResponsibilitiesGreet and assist patients, visitors, and healthcare professionals in a courteous and professional mannerManage patient appointments, cancellations, and rescheduling through the clinic management systemAnswer incoming phone calls, emails, and inquiries promptly and professionallyRegister new patients and maintain accurate patient recordsVerify insurance details and coordinate with insurance providers when requiredHandle patient check-ins and check-outs, including billing and payment collectionCoordinate with doctors, nurses, and administrative staff to ensure smooth daily operationsMaintain confidentiality of patient information in compliance with healthcare regulationsEnsure the reception area remains clean, organized, and welcomingAssist with administrative tasks, documentation, filing, and reporting as requiredRequirementsMinimum 2 years of experience as a Receptionist, Front Desk Executive, or Patient Coordinator in a medical clinic, hospital, dental clinic, or healthcare facilityCurrently based in Dubai, UAEExcellent verbal and written communication skills in EnglishProficient in Microsoft Office and clinic/hospital management softwareStrong customer service and interpersonal skillsAbility to multitask and work efficiently in a fast-paced healthcare environmentProfessional appearance and positive attitudeKnowledge of medical terminology and insurance processes will be an advantageArabic language skills are a plusBenefitsCompetitive salary packageProfessional and supportive work environmentCareer growth opportunities within the healthcare sectorAnnual leave and UAE labor law benefitsHealth insurance and other company benefits as applicableIf you are passionate about providing exceptional patient service and have experience in healthcare front-desk operations, we would love to hear from you.