Front Desk Attendant

Benefits

Dental insuranceEmployee discountsTraining & developmentVision insuranceWellness resourcesWe are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

Position: Front Desk AttendantJob Type: Part-timeLocation: FFC West LoopRequired Shifts:

Tuesday: 6:00 p.m. – 11:10 p.m. (closing shift)Saturday: 6:45 a.m. – 11:15 a.m. (opening shift)Saturday: 9:00 a.m. – 3:00 p.m.

Sunday: 10:00 a.m. – 3:00 p.m.

Compensation: $16.60 per hourDuties and Responsibilities

Greet members by name and create a great first impression of the clubCheck-in members and guests to the clubAct as liaison between current and prospective members and Membership DepartmentAnswer incoming calls professionally Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as neededPerform opening and closing functions regarding the front deskTake payment as needed and ensure the cash drawer is balanced at the start and end of the shiftAttend all required department and club staff meetingsProvide a clean, safe and healthy environment for members, guests, and co-workersWhat We Offer: Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois 401K: Company match Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer) Continued Education: Access to FFC University courses and discounted certificationsOther Perks: Club Membership: Complimentary access to all FFC locations. Discounts: 25% off Spa, Retail, and Fitness classes. Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more. Inclusive Culture: A welcoming and diverse team environment.

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Our Purpose:"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.