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Broadbean Middleware Test Company 2
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Our customer service team members are critical to the success of the organization. They provide a personable, knowledgeable, and caring experience when customers contact us. We are looking for people who are warm, articulate, and positive to add to our already awesome team.
Job DutiesResponsible for receiving, responding to and resolving customer telephone-inquires in a high-volume call center.
Maintain departmental quality and productivity standards.
Where appropriate, cross-reference a variety other products and services available for customers to consider.
Engage in outbound calls to current customers to survey satisfaction with current products.
Perform other work-related duties, as assigned - including (but not limited to) customer e-mail and correspondence.
QualificationsHigh school diploma, general education degree or equivalentKnowledge of customer service principles and practicesKnowledge of relevant computer applicationsAbility to typeNumeric, oral and written language applications Key CompetenciesInterpersonal skillsCommunication skills - verbal and writtenListening skillsProblem analysis and problem-solvingAttention to detail and accuracyData collection and orderingCustomer service orientationAdaptability, initiative and stress toleranceIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Verified Listing
This role has been verified for authenticity, market-rate compensation, and remote eligibility.