Warehouse Supervisor

Reporting to: Head of Operations About Knoxx FoodsKnoxx Foods is a fast-growing B2B food ingredient supplier serving manufacturers and foodservice distributors across Australia. We are known for our strong supply chain, high-quality products, and customer-focused approach. As we continue to grow, we are looking for a reliable and hands-on Warehouse Supervisor to manage daily warehouse and logistics activities and support continuous operational improvement.

Position SummaryThe Warehouse Supervisor is responsible for overseeing the day-to-day warehouse and logistics operations, ensuring accurate stock handling, timely dispatch, safe work practices, and effective coordination with transport and container-handling partners.

This role offers a clear career pathway to Operations Officer, Operations Manager, and Supply Chain Manager, making it ideal for someone seeking long-term stability and growth within operations and supply chain management. On the job training and mentorship will be available to move up on this path.

Key ResponsibilitiesWarehouse operationsOrganise and maintain an efficient warehouse layout to support smooth storage and product movement.

Oversee the receiving, inspection, and correct storage of incoming goods.

Ensure goods are clearly labelled with batch/lot numbers and Best Before Dates for full traceability.

Coordinate accurate order picking, packing, and labelling as per customer requirements.

Ensure strict adherence to FIFO (First In, First Out) stock rotation.

Conduct regular stock counts and investigate discrepancies in a timely manner.

Identify damaged, expired, or non-conforming stock and report issues promptly.

Dispatch & LogisticsPlan and coordinate daily dispatch schedules to ensure on-time and cost-effective deliveries.

Liaise closely with transporters to arrange truck scheduling, delivery timing, and route planning. Coordinate with container unpacking teams and transport providers for container drop-off, unpacking, and pick-up schedules.

Prepare, check, and maintain all dispatch and logistics documentation, including consignment notes, manifests, and pallet transfer records.

Maintain accurate CHEP / LOSCAM pallet exchange records.

Follow up with freight forwarders and transport partners to avoid delays or demurrage issues.

Forklift & Goods HandlingOperate High Reach forklift whenever required, while also coordinating tasks with designated forklift drivers.

Supervise container unpacking activities to ensure accuracy, safety, and proper handling of goods.

Ensure trucks and containers are loaded and unloaded accurately, either by operating the forklift directly or supervising team members.

Ensure all goods are handled carefully to maintain product quality and minimise damage.

Equipment, Fleet & Maintenance CoordinationEnsure forklifts, warehouse equipment, and delivery vehicles are serviced and maintained in a timely manner.

Coordinate routine servicing, repairs, and compliance checks for forklifts and trucks.

Report equipment faults immediately and follow up to minimise operational downtime.

Hygiene, Safety & ComplianceMaintain a clean, organised, and food-safe warehouse environment at all times.

Ensure compliance with food safety standards, WHS requirements, and internal SOPs.

Monitor safe work practices and report hazards, incidents, or near misses promptly.

Teamwork & CommunicationManage warehouse staff and driver effectively. Work closely with transport partners, and internal teams including sales, procurement, and administration.

Communicate clearly to ensure smooth daily operations and timely order fulfilment.

Support and guide team members with a calm, practical, and professional leadership style.

Key RequirementsExperience in operations, logistics, warehousing, or team supervision (industry background flexible).

Strong coordination, planning, and problem-solving skills.

Use of Carton Cloud and ability to manage schedules, documentation, and multiple priorities accurately.

Comfortable using computers, email, and basic Excel.

Willingness to learn food safety requirements, warehouse systems, and forklift operations.

High Reach Forklift Experience.

Physically capable of assisting with warehouse tasks when required.

Reliable, mature, and able to take ownership of operational responsibilities.

Why Join Knoxx?

Stable, full-time role with attractive salary structure plus superannuation within a growing and well-structured food business.

Perks like company laptop, phone, daily breakfast and lunch in the office.

Clear long-term career pathway into Operations and Supply Chain leadership roles.

Supportive management and structured training.

Respectful workplace culture that values accountability, consistency, and continuous improvement.