Complex Assistant Director of Housekeeping and Laundry - Hilton San Francisco Union Square and Parc 55, a Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Complex Assistant Director of Housekeeping, you’re not just supporting the direction of the hotel’s housekeeping function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton San Francisco Union Square and Parc 55 San Francisco – a Hilton Hotel are seeking a Complex Assistant Director of Housekeeping and Laundry to help lead our high-performing teams. This role offers an exceptional opportunity to be part of large-scale operations while driving excellence in both guest service and team culture.

Located just two blocks from Union Square and Westfield San Francisco Centre. Our Hilton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space. Here, you'll enjoy amazing perks, including a top-tier benefits package, complimentary meals, and exclusive Hilton room discounts for you and your family.

Responsibilities

Here's what you'll do during a typical day

• Support housekeeping operations: Assist the Director in overseeing all housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
• Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Direct daily operations: Plan, distribute, and delegate daily, weekly, and long-term housekeeping assignments
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Ensure regulatory compliance: Oversee the proper use and handling of cleaning chemicals and supplies, ensuring safety standards and training compliance

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.