Whatever/Whenever Runner

Additional InformationJob Number26057722Job CategoryRooms & Guest Services OperationsLocation31 Wheat Road, Sydney, New South Wales, Australia, 2000 VIEW ON MAPScheduleFull TimeLocated Remotely?

NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENTW Sydney is now casting for Whatever Whenever Runners to support the guest journey by responding to guest requests, assisting in guest rooms, supporting Welcome Team with item delivery and errands as required, and maintaining clean, well organised pantry areas to ensure prompt and seamless service delivery. Job Responsibilities include (but not limited to):

Actioning requests through Hotel Dispatch systems. Action all guest requests for amenitiesDeliver requested items promptly, professionally, and courteouslyEnter guest rooms following all privacy, safety, and service protocolsAssist guests in-room by explaining room features such as lighting, air conditioning, TV, safe, curtains, and minibarProvide basic first‑level troubleshooting for simple issuesEscalate unresolved or technical issues to Engineering or IT via the appropriate channelMonitor usage and report low stock levels to the Supervisor promptlyAssist Wheels team with luggage and other guest servicesHandle guest belongings carefully and respectfully at all timesAssist in off-property errands such as purchasing items for guests unavailable at the hotelVisually inspect items prior to delivery (e.g., to identify defects)Perform other reasonable job duties as requested by Supervisors. BenefitsDiscounts on hotel rooms including all properties within the Marriott International group, for you and your family & friendsThe best hotel training opportunities produced independently by W Sydney and internationally recognized training programs by Marriott InternationalDiscounts on food & beverage across all our hotelsWellbeing & mindfulness programs to ensure you stay healthyEmployee Assistance ProgramGreat Place to Work program as part of our commitment to creating an exceptional workplace experience for all TalentMI RECOGNITIONMarriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTSChat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | InstagramCTA TO LEARN MOREVisit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENTMarriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local lawsW Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.