Business Data Analyst

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You And The Role

Zipline is on a mission to transform how goods move by making autonomous drone delivery the fastest, most reliable, and most delightful logistics system in the world. As we continue to scale our Platform 2 (P2) business, we are looking for a Business Data Analyst to help turn data into actionable insights that drive growth.

As a member of Zipline's centralized Data Science & Analytics team, you will serve as an embedded business and analytics partner to stakeholders across Marketing, Commercial, and Growth. You will help teams make better decisions by translating business questions into analyses, dashboards, and recommendations that improve performance, identify opportunities, and accelerate growth.

This role is ideal for someone who enjoys combining technical expertise with business curiosity. You are comfortable working with large datasets, building intuitive reporting solutions, and communicating complex findings in ways that inspire action. You are excited by the opportunity to use modern analytics and AI tools to automate manual work, improve visibility, and help Zipline scale efficiently.

What You'll Do

• Partner closely with Marketing, Commercial, and Growth teams to understand business objectives and provide data-driven recommendations.
• Develop analyses that help stakeholders understand customer behavior, commercial performance, market dynamics, and growth opportunities.
• Design, build, and maintain dashboards, reports, and self-service analytics solutions using business intelligence platforms such as Sigma, Tableau, or similar tools.
• Utilize AI-powered tools to scale insights and drive strategic decision-making for stakeholders.
• Define and track key performance indicators (KPIs) that help teams measure progress against strategic goals.
• Identify trends, opportunities, and risks through exploratory analysis and ongoing performance monitoring.
• Translate complex analyses into clear narratives and recommendations that support decision-making across technical and non-technical audiences.
• Present findings and insights to business leaders, helping drive alignment and action across teams.
• Collaborate with Data Science, Product, and Business stakeholders to improve data quality, reporting capabilities, and analytical processes.
• Leverage AI-powered tools and workflows to automate recurring reporting, streamline analytical processes, and improve team productivity.
• Support strategic initiatives by developing measurement frameworks, conducting ad hoc analyses, and evaluating business performance.

What You'll Bring

• 3+ years of experience in analytics, business intelligence, operations, technology, logistics, eCommerce, or a related field.
• Advanced proficiency in one or more query languages (e.g. SQL) and experience working with complex relational datasets.
• Expertise with one or more business intelligence and visualization platforms such as Sigma, Tableau, Looker, Power BI, or similar tools.
• Familiarity with data infrastructure, including data warehouses such as Snowflake, Redshift, or others.
• Strong analytical and problem-solving skills, with the ability to structure ambiguous business questions into actionable analyses.
• Exceptional communication skills and a demonstrated ability to tell compelling stories with data.
• Familiarity with a scripting language for analysis such as Python.
• Strong business acumen and curiosity, with the ability to connect analytical insights to operational and commercial outcomes.
• Experience leveraging AI tools to improve analytical workflows, automate repetitive tasks, and enhance productivity.
• Bachelor's degree in a quantitative field such as Economics, Statistics, Mathematics, Engineering, Computer Science, Business, or a related discipline.

Why This Team?

• Direct Impact: Your work will influence key decisions that shape the growth and success of Zipline's Platform 2 business.
• Business Partnership: You will work closely with leaders across Marketing, Commercial, Growth, Product, and Operations, helping solve some of the company's most important challenges.
• Ownership: You will be empowered throughout the lifecycle of your projects from ideation to implementation.
• Modern Analytics: You'll have access to industry-leading analytics and AI tools and be encouraged to explore new ways of improving how we work.
• Growth Opportunity: Join a high-performing analytics organization where you can develop both your technical expertise and business acumen while working on meaningful, real-world problems.
• Cross-Functional Exposure: Gain a unique perspective on how Zipline operates by partnering with teams across the business and helping drive decisions that matter.

Why Zipline?

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing, and operating the first instant logistics system that serves all humans equally.

Today, Zipline delivers critical medical supplies, food, and retail products to millions of people around the world. We're building a future where autonomous delivery is a fundamental part of everyday life, helping create more resilient, equitable, and sustainable supply chains.

Joining Zipline means working alongside mission-driven teammates who are passionate about solving hard problems and creating technology that has a meaningful impact on people's lives.

What Else You Need To Know

The starting cash range for this role is $110,000 - $135,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!