Role Overview
The Implementation Project Manager leads end-to-end deployment of Revenue Cycle Management (RCM) systems across King’s College Hospital Dubai and its satellite sites—from planning through go-live and post-launch (“hyper care”).
Key Responsibilities
- Project Delivery: Plan, manage, and execute RCM implementation projects (scope, timelines, budget, risks, governance, and rollout strategy).
- Technical Deployment: Oversee system setup, NABIDH integration, payer connectivity (e.g., Daman, AXA), data migration, testing, and go-live execution.
- Stakeholder & Vendor Management: Act as the main contact for internal teams, vendors, insurers, and DHA; provide updates to senior leadership and run workshops.
- Regulatory Compliance: Ensure alignment with DHA requirements, NABIDH onboarding, JCI standards, and data protection regulations.
- Team & Budget Management: Lead cross-functional teams, manage resources, and monitor project finances and performance.
- Change Management & Training: Drive user adoption through training, communication, and structured change management; oversee hyper care and project closeout.
Requirements
- Education/Certifications: Bachelor’s (mandatory), PMP (mandatory), with preference for MBA or related certifications.
- Experience:7–10 years in healthcare IT project management
- Strong RCM implementation experience
- Mandatory Dubai healthcare experience including DHA and NABIDH
- Skills/Knowledge: Expertise in project methodologies (Waterfall/Agile) and tools
- Deep understanding of healthcare systems integration (HL7, data migration)
- Strong stakeholder management, leadership, and communication skills
Overall
This is a senior, project-focused role requiring hands-on experience delivering complex healthcare IT implementations in Dubai, with strong regulatory, technical, and stakeholder coordination expertise.
