Front Desk Receptionist and Legal Assistant

About the Firm

We are recruiting a Receptionist and legal assistant for our client is a fast-paced personal injury law firm focused on delivering excellent client service and strong case results. We value professionalism, organization, and creating a welcoming experience for every client who walks through our doors.

Position Overview

The Front Desk Receptionist is the first point of contact for our clients. This role combines front office responsibilities with light support for our pre-litigation team. The ideal candidate is organized, friendly, and able to handle both client interaction and administrative tasks with ease.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and timely manner
• Greet clients warmly and create a welcoming environment
• Offer clients water, coffee, or refreshments upon arrival
• Sort incoming mail and scan documents into the system
• Maintain a clean, organized front desk and reception area
• Assist with pre-litigation administrative tasks, including:
• Ordering medical records
• Preparing and sending client contracts
• Supporting basic case-related requests
• Perform general administrative duties such as filing and data entry
• Maintain confidentiality of all client and case information

Qualifications

• Previous receptionist or administrative experience preferred
• Strong communication and customer service skills
• Highly organized with attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable handling phones, scanning, and basic office systems
• Professional, reliable, and team-oriented

Experience

• Experience in a personal injury or legal office
• Familiarity with medical records or legal documentation
• Bilingual (Spanish is a plus)

What We’re Looking For

Someone who is

• Friendly and welcoming (clients may be going through stressful situations)
• Proactive and willing to help beyond the front desk
• Detail-oriented when handling documents and requests
• Calm and professional under pressure
• Biligual Spanish speaking

Equal Opportunity Employer (EOC)

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Benefits

Full Benefits

Medical

Dental

Vision