Retail Sales Associate (m/f/d) - Full-Time

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

Join Birkenstock as a Retail Sales Associate and deliver outstanding customer service. You’ll guide shoppers through product selection, support purchases, and help maintain a clean, welcoming store environment that elevates the customer experience.

This opportunity is open across our Singapore stores at Duxton, ION, MBS, and RWS. Candidates may indicate their preferred location, and store-specific details will be discussed during the interview process.

YOUR TASKS

• Customer Service: Greet customers, understand their needs, and provide product recommendations for an exceptional shopping experience
• Sales Support: Process transactions accurately, retrieve merchandise, and maintain visual merchandising standards
• Store Operations: Keep the store clean, organized, and fully stocked while assisting with administrative tasks and shipments
• Inventory Management: Support receiving, restocking, and physical inventory counts to ensure stock accuracy
• Performance: Meet sales targets, resolve customer issues promptly, and support additional tasks as needed

YOUR PROFILE

• Education: High school diploma or equivalent; retail experience preferred with on-the-job training provided
• Communication: Excellent verbal and active listening skills with a customer-first mindset
• Technical Skills: Proficient in Microsoft Office and POS systems for efficient store operations
• Language Skills: Fluent in Mandarin with good spoken and written English for customer interactions
• Flexibility & Enthusiasm: Passionate about fashion and lifestyle brands, able to stay active and work flexible schedules including weekends and holidays

WE OFFER

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!

Please hand in your application in English.