Job Description and Requirements Spa Specialist - Spa Reservations Job Snapshot Role: Spa Specialist Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services-Concierge Experience: No related work experience required Job Type: Full-time Position Overview Spa Specialist - Spa Reservations in Dubai, United Arab Emirates is a Hospitality opportunity for Indonesian or Thai candidates interested in guest-facing spa services, wellness appointment coordination, retail support, and luxury hotel reception duties. This role helps the spa operate smoothly by managing bookings, welcoming guests, answering service questions, processing payments, and supporting a calm, organized, and professional wellness experience.

Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Guest Services-Concierge Salary: 2PHONE_NUMBER Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Indonesian or Thai Job Type: Full-timeKey ResponsibilitiesWelcome spa guests and assist with check-in, service information, treatment guidance, and appointment support.

Schedule spa reservations, confirm bookings, update appointment details, and manage changes through reservation software.

Promote spa treatments, wellness services, retail items, and available packages in a helpful and professional manner.

Answer guest questions about spa facilities, service timings, treatment options, retail products, and preparation requirements.

Process payments accurately and make guest transactions clear, smooth, and service-focused.

Maintain a clean, calm, and well-organized spa reception area throughout daily operations.

Coordinate with spa therapists, reception colleagues, and hotel teams to support timely service flow.

Follow hotel standards for safety, hygiene, grooming, guest privacy, professional conduct, and quality service.

Support active spa operations, including standing, walking, bending, reaching, carrying light items, and assisting with daily guest service needs.

Ideal ProfileOpen for candidates of Indonesian or Thai nationality.

High school diploma, G.

D. equivalent, or similar basic education is preferred.

No related work experience is required, but exposure to spa, salon, hotel, wellness, reception, or guest service work is helpful.

Comfortable using reservation systems, checking appointment details, verifying information, and handling payments.

Professional appearance, polite communication, and a calm service approach suited to a luxury spa environment.

Able to work on active shifts and support guest service tasks with attention to detail.

Reliable team member who can follow hotel procedures, protect guest privacy, and maintain consistent service quality.

Skills SetSpa reservationsGuest check-in supportAppointment schedulingReservation software handlingPayment processingSpa service promotionRetail product supportGuest inquiry handlingWellness service coordinationProfessional communicationWhy Join UsBuild experience in Dubai s growing Hospitality and wellness market.

Gain practical exposure to spa reception, appointment coordination, retail service, and luxury guest care.

Work in a full-time role where presentation, communication, and service consistency are valued.

Develop transferable skills for future roles in spa operations, guest relations, wellness services, and hotel reception.

Join a professional resort environment where calm service, teamwork, and attention to detail support guest satisfaction. Open for candidates of Indonesian or Thai nationality.