Job Description and RequirementsSpa Specialist - Guest WellnessJob SnapshotRole: Spa SpecialistLocation: Dubai, United Arab EmiratesIndustry: HospitalityFunction: Guest Services-ConciergeExperience: No related work experience requiredJob Type: Full-timePosition OverviewSpa Specialist - Guest Wellness in Dubai, United Arab Emirates is a Hospitality role for Indonesian or Thai candidates interested in luxury spa guest services, wellness appointment support, retail assistance, and resort reception operations. This position helps create a smooth spa journey by welcoming guests, managing reservations, explaining services, processing payments, and coordinating with the spa team to support a calm and professional wellness environment.

Job DetailsCountry: United Arab EmiratesCity: DubaiIndustry: HospitalityFunction: Guest Services-ConciergeSalary: 2PHONE_NUMBER Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: AnyCandidate Nationality: Indonesian or ThaiJob Type: Full-timeKey ResponsibilitiesWelcome guests to the spa and assist with check-in, appointment details, service information, and general guest inquiries.

Schedule reservations, confirm appointments, update booking records, and manage changes through spa reservation software.

Promote spa treatments, wellness services, retail products, and available packages in a helpful and professional manner.

Answer guest questions about service options, treatment timings, facilities, retail items, and preparation requirements.

Process payments accurately and support a smooth transaction experience at the spa reception area.

Keep the spa reception, guest waiting area, and service desk clean, calm, organized, and ready for daily operations.

Coordinate with therapists, spa colleagues, and hotel teams to support timely appointments and consistent guest service.

Follow hotel standards for safety, hygiene, grooming, guest privacy, professional communication, and service quality.

Support daily spa operations through active duties such as standing, walking, bending, reaching, carrying light items, and assisting where needed.

Ideal ProfileOpen for candidates of Indonesian or Thai nationality.

High school diploma, G.

D. equivalent, or similar education is preferred.

No related work experience is required, but exposure to spa, salon, hotel, wellness, reception, or customer service work is an advantage.

Comfortable using reservation systems, checking booking details, verifying guest information, and handling payment processes.

Professional appearance, polite communication, and calm service style suitable for a luxury spa environment.

Able to remain active during the shift and support guest-facing duties with attention to detail.

Reliable, service-minded, and able to follow hotel procedures while protecting guest privacy and maintaining quality standards.

Skills SetSpa guest servicesWellness appointment schedulingReservation software handlingGuest check-in assistancePayment processingSpa service informationRetail product supportGuest inquiry handlingService coordinationProfessional communication Open for candidates of Indonesian or Thai nationality.