Organization- Grand Hyatt San Francisco
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you’re focused on maximizing your getaway.
Grand Hyatt San Francisco is seeking a motivated and service-driven Assistant Food & Beverage Manager to join our Food & Beverage leadership team. This position is responsible for supporting the daily operations of the hotel’s food and beverage outlets, including restaurants, bars, lounges, banquets, events, in-room dining, and other service areas as assigned.
The Assistant Food & Beverage Manager helps ensure exceptional guest experiences, efficient operations, strong colleague engagement, and consistent service standards. The ideal candidate is a hands-on leader with experience in restaurants, bars, banquets, and hotel food and beverage operations, with the ability to support both daily service and high-volume event execution.
Key Responsibilities
- Assist in managing daily food and beverage operations across restaurants, bars, lounges, banquets, events, in-room dining, and other hotel outlets as assigned.
- Support the Food & Beverage leadership team in delivering consistent, high-quality service and guest satisfaction.
- Maintain a visible floor presence during meal periods, events, and peak business levels.
- Lead, coach, and support food and beverage colleagues to ensure service standards are met.
- Assist with opening and closing procedures, pre-shift meetings, service briefings, and daily operational communication.
- Monitor guest service, cleanliness, product quality, timing, and overall outlet presentation.
- Partner with culinary, stewarding, events, front office, housekeeping, engineering, and other hotel departments to ensure seamless operations.
- Support banquet and event execution, including room readiness, staffing, service flow, guest/client needs, and post-event follow-up.
- Assist with bar operations, including beverage service standards, responsible alcohol service, product knowledge, inventory, and guest experience.
- Respond to guest concerns professionally and partner with leadership on service recovery when needed.
- Support training, onboarding, scheduling, performance feedback, and colleague development.
- Help ensure compliance with health department requirements, food safety standards, alcohol service regulations, hotel policies, and safety procedures.
- Assist with inventory, ordering, supply levels, cash handling, payroll review, labor tracking, and cost control as assigned.
- Monitor service scores, guest feedback, and operational trends to identify opportunities for improvement.
- Promote a positive, inclusive, accountable, and service-focused team culture.
- Support special events, VIP experiences, holiday programming, promotions, and hotel initiatives as needed.
- Perform other duties as assigned by Food & Beverage leadership.
This is a salaried position with compensation ranging from $97,400-$126,500
We Offer Excellent Benefits
- Free Room Nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental, and Vision Insurance
- 401K with company match
- PTO, sick and holidays
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Free colleague meals during shift
- Employee Stock Purchase Plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.
Qualifications
- Previous food and beverage supervisory or management experience preferred.
- Experience in restaurants, bars, banquets, and hotel food and beverage operations strongly preferred.
- Previous experience in a full-service hotel, luxury hotel, convention hotel, restaurant, bar, or high-volume hospitality environment preferred.
- Strong guest service, communication, and leadership skills.
- Ability to lead colleagues, support training, and maintain service standards in a fast-paced environment.
- Knowledge of restaurant service, bar operations, banquet service, event execution, and hotel operations preferred.
- Strong organizational skills with the ability to manage multiple priorities and changing business needs.
- Ability to work collaboratively with culinary, stewarding, events, and hotel operations teams.
- Basic financial understanding, including labor management, inventory, cost control, and revenue awareness preferred.
- Knowledge of food safety, sanitation, responsible alcohol service, and applicable local regulations.
- Proficiency with point-of-sale systems, scheduling tools, payroll systems, and Microsoft Office preferred.
- Must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and event-based hours.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
