Get the latest updates on AI-powered hiring, career growth, and technical deep-dives delivered to your inbox.
Kids Help Phone
Position Overview
Kids Help Phone
Part Time, Teaching Assistant (Community Crisis Responders)
1
20 hours per week
Manager, Community Crisis Responders
Work from Home
Permanent
Shift Schedule
: 9AM-1PM or 1PM-5PM ET Monday to Friday
$24.88/hour
Is this you?
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?
In this role, the Teaching Assistant will primarily provide timely, strengths-based feedback to Volunteer Crisis Responder trainees throughout their training. You’ll review crisis intervention skills and help ensure trainees deliver consistent, empathetic, and
well
‑
rounded
support, setting them up for success as volunteers and reinforcing best practices for supporting service users.
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.
Does this sound like you? If so, then keep reading…
The Position
As a Teaching Assistant, you will collaborate with a Crisis Responder Coach to ensure that crisis responders, volunteers from across Canada, have a best-in-class training experience as they learn to support service users. Your work will contribute to our key texting service indicators (KPIs), contributing to a consistent and supportive training experience.
What You'll do
success
and readiness of volunteers
What You'll Need
And finally…
Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?
History in the making!
Does this sound like a journey you want to be a part of?
Join us!
Visit https://workforcenow.adp.com/jobs/apply/posting.html?client=KIDSHELP&lang=en_CA
Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter
titled:*
lastname_firstname_BilingualTeachingAssistant
The position will be posted until June 7, 2026
The Organization
Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people in both English and French. They have been pioneers in virtual care and e-health solutions for young people in Canada for almost 30 years.
Since 1989, they have offered kids, teens and young adults a critical lifeline of hope and support through their free, anonymous and confidential services, which research shows significantly improves youth mental health.
Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counselling.
Accredited member, Imagine Canada Standards Program.
Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.
Kids Help Phone is committed to providing barrier-free environment and accommodation. If contacted for an employment opportunity, please advise Human Resources person if
your
require accommodation at any stage of the recruitment process.
Verified Listing
This role has been verified for authenticity, market-rate compensation, and remote eligibility.