Operation Executive/ Up to $3,500 basic + variable bonus

Operation Executive/ Up to $3,500 basic + variable bonus

Benefits

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• Our company emphasises on good career progression.

Job Description

This is a full time role for an Operation Executive located in Sims Ln.

• Collection management, operation and project management
• Implement service strategies and service improvement
• Conduct performance review including ensuring adherence to the Service Level Agreement
• Team building and management
• Maintain strong and cordial relationship with all clients
• Customer sales and services advocacy
• Familiar with MAS Guidelines on Outsourcing : (OSPAR)
• System implementation, integration and management
• Any other ad hoc duties / projects assigned

Qualifications

• Candidate should possess at least a Diploma/Degree in any discipline or relevant experience
• Able to perform well under pressure and tight deadlines with minimum supervision
• Minimum 3 years of relevant experience in Call Centre Environment