Sales Assistant

MAIN PURPOSE AND SCOPE OF THE JOB.Responsible for maximising retail sales and building strong relationships with customers and team/ colleagues at Diptyque.

As a key Brand Ambassador, ensure Diptyque' s positioning as a true luxury brand.JOB TITLE* Sales AssistantREPORTS TO: Store Manager Location: Bond StreetKEY QUALITIES* Excellent communication and interpersonal skills.* Deep knowledge of the brand, products, and storytelling and aligned with the brand values.* Be a good speaker.

Must feel confident to speak for 45 minutes and encourage and answer questions* A sense of hospitality: Smiling and generous with others, engaging and professional.* Time management skills, able to guide discussion without rushing.DUTIES AND KEY RESPONSIBILITIES* To deliver agreed sales KPI's for the store - these KPI's will focus on sales, ATV, UPT, conversion and CRM.* Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis* Understand the KPI reporting required for the host store and the company as required* Assist with boutique reporting when needed.* Ensure that every customer is approached and assisted to achieve sales targets.* Maintain and develop strong relations with customers and deliver impeccable service at all times.* Work with the team for events both in-store and off site as the business requires* Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business.* Attend key training sessions held by the company* Ensure that all back of house areas are maintained to a high standard that supports the needs of the sales floor* Ensure that the counter is clean, neat and tidy at all times* Support the implementation of and ongoing maintenance of all visual animations in store and in the windows, including seasonal campaigns and gift wrapping* Ensure that sales/ customer contacts/ requirements are recorded and monitored.* Assist Counter Manager in duties and additional tasks as and when required.* Follow all host store cash handling guidelines at all times.* Ensure that at all times company dress code and grooming guidelines are adhered to.* Maintain a good relationship with all colleagues at Diptyque.* Abide at all times by Company and Host Store rules and policy.

The successful candidate will:* A passion and previous Fragrance/ Beauty/ Luxury Retail Experience.* Sales focused with a proven sales record.* Strong people and performance/ management skills.* Expertly honed customer service skills and enjoy interacting confidently with the general public.* Must be self-motivated, focused and be able to use own initiative.* Communication both verbal and written to a high degree is also a must.* Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in.* Available Full Time and have flexible working hours.

Position will include Saturdays and some Sundays.* Be assertive, dynamic and always have a can do and positive attitude.

This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure.