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Slack
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Job CategorySoftware Engineering
About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Slack AISlack AI's mission is to transform how people work by making Slack an AI-powered operating system. We're tackling significant challenges like unlocking collective knowledge and reducing noise, all while building a seamless, consumer-grade AI experience within users' existing workflows.
Join us in shaping the future of work through AI.The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. Equally important is advanced prompt engineering — the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
The AI and ML Infrastructure team is part of Slack’s Core Infrastructure organization and is responsible for the foundational systems that enable machine learning and AI across the company. The team designs, builds, and operates reliable, scalable, and high performance platforms that allow product and ML teams to develop, deploy, and operate AI driven capabilities with confidence.
The team owns shared infrastructure, services, and tooling that support the full ML lifecycle, including model training, deployment, inference, and monitoring. As Slack AI continues to grow, the team is evolving from traditional ML deployments toward large scale, highly distributed model systems.
This work involves deep architectural decisions around scalable model deployment strategies, real time feature serving at very high throughput, GPU accelerated inference at message scale, and responsible training of models on sensitive data with strong privacy and safety requirements.
We are looking for Software Engineers to join the AI Platform effort and build the developer experience that powers AI at Slack. In this role, you will treat internal engineers as your primary customers, designing and building tooling, SDKs, and evaluation frameworks that enable product teams to ship AI features faster and more reliably.
You will work closely with ML Infrastructure, modeling, and product teams to make informed decisions around open source versus managed solutions, improve the usability and reliability of our AI platforms, and accelerate the adoption of AI across Slack.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performanceWhat
Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $223,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
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