Receptionist / Front of House — South Kensington (Immediate Start / Full-Time)

To apply, click the Apply button and complete our short application form: https://docs.google.com/forms/d/e/1FAIpQLSel0q7PfkM6fmlHlC3498qbaQm_7q4cywCn1xemmuokqqkVmw/viewform?usp=pp_url&entry.373315385=South+Kensington

About GA Salons GA Salons is a growing group of premium salons across Central London. We pride ourselves on delivering an exceptional client experience from the moment someone walks through the door. Our receptionists are the face of the business — the first impression, the last goodbye, and everything in between.

We're hiring a confident, organised, warm Salon Receptionist / Front of House for our South Kensington salon at 27 Thurloe Street SW7 2LQ . If you enjoy a fast-paced, people-focused environment and take pride in great service, we'd love to hear from you.

What You'll Be Doing

• Greeting every client with a warm, professional welcome at reception
• Managing the booking system — scheduling, rescheduling and confirming appointments
• Answering phone calls and enquiries promptly and helpfully
• Processing payments and handling the till accurately
• Coordinating with stylists and therapists to keep the day running smoothly
• Keeping the reception and front-of-house area tidy and presentable
• Managing client records, preferences and follow-ups
• Handling walk-ins, waitlists and last-minute changes calmly
• Supporting the team with general admin

What We're Looking For

• Previous reception, front-of-house or customer-service experience (salon reception a plus, not essential)
• Excellent communication — friendly, clear, professional on the phone and in person
• Strong organisation and the ability to multitask under pressure
• Comfortable with booking systems, computers and card payment terminals
• Reliable, punctual and genuinely committed
• A positive attitude that adds to a welcoming team
• Right to work in the UK
• Able to commute reliably to South Kensington

What We Offer

• £13–£20 per hour (depending on experience)
• Full-time: Tuesday to Saturday, 9am–6pm
• Staff discounts on salon treatments
• A supportive, friendly team in a beautiful environment
• Opportunities to grow with us as we expand across London
• Pension scheme and holiday entitlement per statutory requirements

Apply today — we review applications daily and aim to respond within 48 hours. Shortlisted candidates will be invited to a phone screen, then an in-person interview and short trial shift.

Pay: £13.00-£20.00 per hour

Benefits

• Company events
• Employee discount
• Referral programme

Experience

• Front desk: 2 years (required)
• Salon software: 2 years (preferred)

Work authorisation

• United Kingdom (required)

Work Location: In person