About the role
JHL is seeking a skilled and customer-oriented Receptionist to join our team in our Pasir Ris Central East Region office. In this full-time position, you will be responsible for providing exceptional front-desk support and administrative assistance to ensure the smooth operation of our healthcare facility.
What you'll be doing
- Greeting and welcoming patients and visitors in a friendly and professional manner
- Answering and directing incoming phone calls to the appropriate departments or personnel
- Scheduling and managing patient appointments, including confirming appointments and communicating any changes
- Maintaining and organising medical records and patient files, both physical and electronic
- Assisting with various administrative tasks, such as data entry, filing, and photocopying
- Providing general customer service support to patients and addressing their queries or concerns
- Ensuring the reception area is well-organised and presentable at all times
What we're looking for
- Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner
- Excellent organisational and multitasking abilities, with a keen attention to detail
- Experience in a healthcare or customer service environment is preferred
- Proficient in using computer applications, such as Microsoft Office suite
- A positive, team-oriented attitude and the ability to work collaboratively
What we offer
At JHL, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:
- Competitive salary and performance-based bonuses
- Opportunities for career development and growth
- Work-life balance initiatives, such as flexible scheduling and paid time off
- A collaborative and inclusive company culture
Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.